Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
good bed
broken toilet
limited dining options
6.8/10
Nice
Rooms
7.0
Location
7.8
Service
7.8
Dining
5.0
Guest reviews
6.8/10
based on 7 reviews
3.5/5
based on 1453 reviews
7.4
7.4/10 based on 3510 reviews
#234 of 463 hotels in Milan based on Tripadvisor
Alastair
United Kingdom,
January
2024
7.6/10
The hotel had pretty big and nice rooms. The service could improve by providing better instructions pre-arrival for non-Italian speakers. The location was really good, close to the metro in a quiet neighborhood. The dining was with additional cost. The facilities were overall good, with fair value for money.
Rooms
8.0
The rooms were pretty big and looked nice.
Service
7.0
The service was decent but could have been better with more helpful instructions pre-arrival for non-Italian speakers.
Location
9.0
The location was really good, close to the metro in a quiet and clean neighborhood.
Dining
6.0
The dining was with additional cost.
Facilities
8.0
The facilities provided were good overall.
Ryan
United Kingdom,
August
2023
7.4/10
The hotel offers compact but well-equipped rooms and a very friendly and helpful staff. The location is great, with easy access to public transportation, but lacks nearby dining options. The dining experience is mixed, with some issues in room assignments and maintenance. Overall, a decent stay at a reasonable price.
Rooms
8.0
The room was fine, with all necessary amenities in good condition.
Service
9.0
The staff was very responsive and friendly, providing a refreshing customer service experience.
Location
7.0
The hotel is perfectly situated near public transportation for easy access to the city center.
Dining
6.0
The dining experience had some issues with room assignments and maintenance, but the food quality was good.
Facilities
7.0
The facility could improve on room maintenance and monitoring technical issues for a smoother guest experience.
friendly staff
broken toilet
Judy
United Kingdom,
July
2023
6.0/10
The hotel had a noisy location but was ready before check-in time. The rooms were excessively hot despite attempts to ventilate. The service was friendly but lacked proactive assistance for non-Italian speakers. The location was convenient with nearby metro access to the city center. The dining experience was pricey and lacked variety.
Rooms
5.0
The rooms were noisy and hot despite attempts to ventilate.
Service
7.0
The service was friendly but lacked proactive assistance for non-Italian speakers.
Location
8.0
The location was convenient with nearby metro access to the city center.
Dining
5.0
The dining experience was pricey and lacked variety.
Facilities
Not specified
Robert
United States,
June
2023
6.6/10
The hotel was clean and comfortable, with friendly staff and a great location for exploring the city. However, the dining experience fell short in terms of variety and service speed.
Rooms
7.0
The room was clean and comfortable, although I wished for blackout blinds. The lack of a fridge and balcony was a downside, but overall, it was decent.
Service
8.0
The staff was helpful and friendly; they even assisted us with printing documents. However, the additional charge for early check-in was unexpected.
Location
7.0
The hotel's location was convenient, close to a metro station for easy access to Milan. However, the nightlife options were limited in the immediate area, requiring a taxi for more variety.
Dining
5.0
The dining experience left much to be desired. With slow refills of food, limited options, and subpar quality, it was not worth the price paid.
Facilities
The hotel facilities were average, lacking certain amenities like blackout blinds and a fridge in the room.